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Privacy notice

Privacy should be understandable before it becomes urgent.

This notice explains how the Chiedza website handles information submitted through its contact and sign-up forms.

Website policy · Subject to review
01

What this notice covers

This notice covers this public marketing website and its enquiry forms. The live Chiedza Health app is separate and its own privacy information applies to app use. This notice does not describe therapist portals or clinical services.

02

Information you choose to provide

The contact form may collect your name, email address, organisation, area of interest and message. The sign-up form may collect your first name, email address, country, role, optional interests and consent to receive updates.

Please do not use these forms to send medical records, crisis details or other highly sensitive health information.

03

How information is used

Submitted information is used to respond to enquiries, manage sign-up requests, understand potential partnership needs and send meaningful development updates where you have consented.

Chiedza does not use the emotional or health-related content of messages for marketing analytics.

04

Storage and notifications

Form submissions are saved in protected website storage for later review and export. Automated notification and marketing emails are not currently sent by this website.

A random submission reference is stored to prevent duplicate submissions when a request is retried. A hidden form field helps reject automated spam; no request hash is stored.

05

Sharing and service providers

Information may be handled by authorised Chiedza team members and by infrastructure providers needed to host the website or deliver email. Information will not be sold as a list or shared for unrelated advertising.

06

Retention and your choices

Information will be kept only while it is useful for the purpose for which it was provided, legal obligations or legitimate operational needs. You may ask Chiedza to update or delete a website submission by using the contact page.

You may opt out of future development emails at any time.

07

Security and future updates

Reasonable technical and organisational safeguards are part of the website design, but no internet transmission or storage method can be guaranteed to be completely secure.

This notice will change as Chiedza’s products, partners and operating regions develop. Consult the privacy information in the live app for its product-specific data practices.

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Important

This is a website document. It should not be treated as a final product policy or a substitute for legal, clinical or regulatory review.

Questions

Ask for clarity when something matters.

Contact Chiedza with a privacy, website-use or AI disclosure question.

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