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Human care
Human care remains part of the system.
Chiedza is being designed to create a better bridge to qualified care — not to automate clinical authority or replace the relationship between a person and their therapist.
AI does not replace therapistsA warmer handover
Context can help care begin closer to where the person already is.
With the user’s permission, structured summaries could help a professional understand recent patterns, useful interventions and communication preferences without replacing their own assessment.
Therapists should be able to review, question and correct AI interpretation.
Designed around responsibility
Technology can support the work. Humans remain responsible for care.
Structured context
Selected emotional summaries can organise what has happened between sessions.
Secure communication
Communication pathways should respect permissions, privacy and clinical boundaries.
Clinician review
Qualified professionals retain authority over interpretation, care planning and escalation.
Care-plan support
Helpful exercises and follow-up can align with a human-led plan where appropriate.
Therapist correction
Professionals should be able to correct or reject an AI interpretation.
Defined escalation
Higher-risk situations require clear human-review and external-care pathways.
Concept therapist view
Useful context, without pretending to be a diagnosis.
The interface below illustrates the kind of concise, user-permissioned context that could support a session or handover.
Concept only
The final interface, clinical workflow and information available to professionals will depend on consent, expert review and operating context.
Therapist view
- Current state
- Struggling
- Recent pattern
- Sleep disruption + work stress
- Helpful intervention
- Grounding
- User preference
- Chat first
✓ Reviewed context remains open to professional correction.
Clear authority
The AI may notice. A qualified human decides.
Help shape a responsible bridge between sessions.
Chiedza welcomes thoughtful conversations with therapists, clinicians and care organisations during development.